I am a highly motivated and results-oriented Customer Care Representative with over 2 years of experience in providing exceptional service to diverse clientele. I possess strong communication, interpersonal, and problem-solving skills, enabling me to effectively address customer inquiries, resolve issues, and build lasting relationships.
My work interests lie in roles that allow me to directly interact with customers, contribute to their satisfaction, and contribute to a positive customer experience. I am eager to learn and grow within a customer-centric environment and am confident in my ability to adapt to new challenges and exceed expectations.
Experience
Headfort Foundation for Justice
Sep 2023 – Oct 2024
Nigeria
Customer Care Representative
I was responsible for managing multiple requests and deadlines efficiently by prioritizing my tasks, also I was the point of contact and this helped me with my communication which includes expressing myself both verbally and written, thereby tailoring my message to my target audience. I consistently demonstrated strong customer service skills by effectively communicating with clients and vendors, and also resolving scheduling conflicts efficiently.
