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Terry-Ann Carter-Grant

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Intro
Kingston, Jamaica
Studied Early Childhood Care and Development Level 3 at HEART Trust/NTA Garmex Academy
Studied Deliver Quality Customer Service Level 1 at National Youth Service
Studied CXC at Dunoon Park Technical High
Studied CXC at Holy Childhood High School
Telecommunications
Joined May 13, 2022

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English
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About
My skill set in the Sales and Customer Service field is comprehensive and proven over my time of experience. My communications ability, organization, outgoing personality and attention to detail have all contributed to my success, and I would bring the following to your team: 1. I have years of experience in Inbound and Outbound cold calling, Appointment setting, Customer Service, 2. Track record of exceeding goals and influencing the growth. I appreciate your time in reviewing my attached resume, and considering me for the position of Customer Service or any that may suit my qualifications. My experience, skills, and goals are well matched for the position, and I would welcome the opportunity to meet with you to talk about how I can help your organization continue successfully into the future.
Experience
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Stern Team Keller Williams
Mar 2022 – May 2022
2121 McClelland St E #201, Salt Lake City, UT 84106,
Inside Sales Agent
inbound and outbound cold calling
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Phone Animal
Mar 2021 – Feb 2022
1001 S Capital of Texas Hwy Building J Suite 100, Austin, TX 78746, United States
Inside Sales Agent
Inbound and outbound cold calling, appointment setting, sales, customer service
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Sutherland
Sep 2017 – Mar 2021
30-36 Knutsford boulevard, Kingston 5
Account Associate
Customer service, sales, collections, Technical support
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Conduent
May 2016 – Sep 2017
7 Haining Road, kingston 5
Account Associate
Customer Support,
Education
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HEART Trust/NTA Garmex Academy
Mar 2013 – Mar 2014
NCTVET Certificate (Diploma), Early Childhood Care and Development Level 3
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National Youth Service
Aug 2006 – Sep 2006
NCTVET Certificate, Deliver Quality Customer Service Level 1
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Dunoon Park Technical High
Sep 2003 – Jun 2004
High School, CXC
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Holy Childhood High School
Sep 1998 – Jun 2003
High School Leaving Certificate, CXC