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Timothy Osio

Virtual Assistant

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Intro
Quezon City, Philippines
Joined April 2, 2025

Skills

Languages

English
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Fluent
Tagalog
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Native or Bilingual
About
I am a technical support specialist with 1 year and 6 months of experience. I have good attention to detail, can work under pressure and in a fast-paced environment, and can adapt quickly since our line of work is telecommunications. I can handle working with multiple systems all at once, and make sure that all needs are met before ending each conversation or transaction.
Experience
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Sutherland Global Services
Aug 2023 – Feb 2025
Philippines
Technical Support Associate
Technical support for a telecommunications company. Handles advanced troubleshooting of our clients' internet services, device troubleshooting, network configuration and set-up, and email troubleshooting.
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Sutherland Global Services Inc.
Aug 2023 – Feb 2025
Philippines
Technical Support Specialist
Technical support specialist for a US-based telecommunications company. Handles advanced troubleshooting of our clients' internet services, device troubleshooting, network configuration and set-up, and email troubleshooting.