Twinkle Joie Fulgencio

Customer Support Specialist

Message

Intro

Quezon City, Philippines

Customer Service Representative at Skyler Outsourcing

Studied Computer Science at Montessori Professional College

Joined October 8, 2022

Skills

Languages

English

Intermediate

About

Hello, I have been working as a customer support representative for more than a decade. I am an expert at analyzing complex problems, researching, and exploring even more impossible angles to find a solution to a customer’s issue. I love learning new skills and able to adapt quickly. I am currently looking for a part-time or full-time job, it can be a voice, non-voice support specialist, or virtual assistant.

Experience

Skyler Outsourcing

Oct 2011 – Present

Manila, Philippines

Customer Service Representative

Working remotely for out client from the USA, servicing worldwide clients.

Salmat Services

Apr 2011 – Sep 2011

Taguig, Philippines

Data Entry

Coding information, troubleshooting processing errors, and achieving an organization's goals by completing the necessary tasks.

Education

Montessori Professional College

Jun 2007 – May 2009

Computer Science, Computer Science