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Twinkle Joie Fulgencio

Customer Support Specialist

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Intro
Quezon City, Philippines
Customer Service Representative at Skyler Outsourcing
Studied Computer Science at Montessori Professional College
Joined October 8, 2022

Skills

Languages

English
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Intermediate
About
Hello, I have been working as a customer support representative for more than a decade. I am an expert at analyzing complex problems, researching, and exploring even more impossible angles to find a solution to a customer’s issue. I love learning new skills and able to adapt quickly. I am currently looking for a part-time or full-time job, it can be a voice, non-voice support specialist, or virtual assistant.
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Experience
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Skyler Outsourcing
Oct 2011 – Present
Manila, Philippines
Customer Service Representative
Working remotely for out client from the USA, servicing worldwide clients.
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Salmat Services
Apr 2011 – Sep 2011
Taguig, Philippines
Data Entry
Coding information, troubleshooting processing errors, and achieving an organization's goals by completing the necessary tasks.
Education
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Montessori Professional College
Jun 2007 – May 2009
Computer Science, Computer Science