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Viji Reddy

Application support specialist.

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Intro
Bengaluru, India
Application support specialist L3 at Teva pharmaceutical company
Studied EEE at the oxford college of engineering
Information Technology & Services
Joined October 7, 2022

Skills

About
I'm application support specialist with 3 years of experience. troubleshooting task,incident and helping users to fixt their issues , on call duty. monitoring the applications.
Experience
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Teva pharmaceutical company
Sep 2020 – Present
Bangalore
Application support specialist L3
Expert in invoices billing , scanning interpreting , verify , transfer modules , helps user to post the invoices automatically to the 3rd party app like SAP . handling on call duty sessions , knowledge transfer. Invoices monitoring jobs globally, sales order creation, idoc monitoring , Dashboard Monitoring, reports pullout form backend using some SQL quires , support global clients to fix their issues related to the applications of pharma and research department, user administration: like creating user's, unlock, reset password, roles adding ,risk analysis ,SOD performance. GRC,SAP ,ticketing tool called ServiceNow tool .
Education
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the oxford college of engineering
Aug 2015 – Aug 2019
Bachelor of Engineering, EEE