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Volunteer Project
20 hours per week
The WICCI NAC Community Team is looking for a new female Work from Anywhere crew member who will help Discord's WICCI NAC Community team on projects, including managing and engaging with our Discord Community servers! Reporting to our Senior Community Manager, you'll play an important role in the improvement and expansion of our Community programs by turning data into relevant insights that impact both our team and our superfans. What you'll be doing Manage the WICCI NAC Discord servers for our established Community programs. Celebrate and surface the important feedback and incredible stories that come from our community Shape the future of how we build trust and growth in new Community segments, such as working with college students and young entrepreneurs. Manage on-brand Community events and activations throughout the year Help establish how Discord engages with our superfans at scale Lead experiments that help scale our community programs and their impact Report on the health of our community servers, and make recommendations for improvement Always promote optimization of process, tools, and teams for best program output Implement new technologies to improve our Discord's community programs performance Set and track program performance goals through data measurement tools and dashboards What you should have 2+ years of experience in Community Management Degree in Communications or other related fields Track record managing large, external brand communities Experience with Content Strategy Experience promoting meaningful relationships through community programs Experience presenting complex data stories to channel owners and team members Can create recommendations and implement new experiments to improve goals Demonstrate the ability to understand important performance drivers against findings Experience using Discord Bonus Points Built a Discord server from scratch, for professional or personal needs Understands the best Discord server moderation and community practices Prior Aviation background & experience. Experience using ZenDesk, Chartio, SendGrid, or Hubspot Knowledge of Design Thinking Knowledge of online communities from platforms including Twitch, Facebook, Instagram, YouTube, and Reddit Understanding of and direct experience with content creation Multilingual Can fly a plane while eating ice cream About Us At the WICCI National Aviation Council, we collaborate for mutual benefit and shared goals with corporates, governments, universities and other authorities to help develop sustainable value and supply chains as well as define an inclusive regulatory framework for the future Indian aviation industry. We look forward to collaborating for better coordination of industry and government needs, harmonizing regulation of our Indian Aviation Industry and governing and facilitating aviation systems to make aviation more inclusive in India, keeping in mind safety and on-time-performance as our key priorities. We are dedicated to building a more inclusive and sustainable future for Indian women in aviation, by influencing more women aviators to drive economic growth, increase employment opportunities and generate impact. We are uniquely positioned to gather insights from experienced Aviation Professionals and Businesswomen and organizations from all over India and make recommendations that mitigate the safety risks and represent the interests of a broad array of aviation stakeholders to generate safe, secure and sustainable outcomes which benefit the nation. We have a robust National Council which represents 24 women professionals from the Aviation sector and industry from across India, followed by our state and city councils. Diversity and inclusiveness are a critical part of how we get to what's next. We believe that with diversity comes a better product, better decisions, and a better work environment. As we continue to grow, our values keep us dedicated to building a community that is representative of our Indian Women Aviators. We promote an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a safe space for women in aviation as well as a sense of belonging for everyone. Benefits & Perks: *Experience letter *Recommendation letter *Networking Opportunities *Work from Anywhere Contact: website: email:,