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Vsevolod Medzhydov

medzhydov.vsevolod@gmail.com +393515492819

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Intro
Sant'Omobono Terme, Italy
Customer support representative at IQCent
Studied Navigation at Kyiv State Maritime Academy
Joined September 20, 2022

Skills

Languages

English
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Fluent
Italian
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Intermediate
Russian
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Native or Bilingual
Ukrainian
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Native or Bilingual
About
I have more than 2 years of experience as a customer support assistant
Experience
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IQCent
Jul 2020 – Present
Remote
Customer support representative
Communication with English-speaking clients via calls, emails, and chats Solving all sorts of financial issues: deposits, withdrawals, bonuses Filling-in report documentation
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Mastercall
Jan 2019 – Jul 2020
Kyiv, Ukraine
Quality control manager
Account managers quality control Listening to the calls in English for errors Filling-in report documentation Freshers training
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Anna support
Feb 2018 – Dec 2018
Kyiv, Ukraine
Content moderator
Content moderation on a social network platform Communication with English-speaking clients via emails Filling-in report documentation
Education
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Kyiv State Maritime Academy
Sep 2012 – Jun 2016
Bachelor, Navigation
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