Walid Doumer

Customer support agent and manager

Message

Intro

Meknes, Morocco

Search Engine Evaluator at Appen

Studied Economic studies and managment at University Hassan II

Consumer Services

Joined January 27, 2023

Skills

Languages

Arabic

Native or Bilingual

French

Native or Bilingual

English

Fluent

About

I'm a multilingual customer agent and manager with almost 9 years of experience in the telecommunications and automotive industries. I have a wealth of experience serving customers in both Moroccan and French markets. In addition, I'm fluent in Arabic, French and English. This skill allows me to effectively communicate and understand the needs of a diverse customer base.

Experience

Appen

Jun 2020 – Present

Remotely

Search Engine Evaluator

Intelcia

Jan 2020 – Mar 2020

Meknes

Customer Support agent

A Customer support Agent for a French Telecommunication company

Outsourcia

Feb 2018 – Oct 2019

Casablanca

Customer Support agent and Manager

Customer Service agent and manager after for the leader of the Automotive market in Morocco

Majorel (Phone Group)

Oct 2011 – Jun 2015

Casablanca

Customer Support agent

Customer support agent (Phone, and chat) for the leader of the telecommunication in France

Education

University Hassan II

Sep 2006 – Jun 2009

Licence, Economic studies and managment