I am currently working at Contour Software Pvt Ltd as a Network Administrator. I have effective technical knowledge of IT systems and have efficient interpersonal skills that enable me to work in teams and in large professional organization. My ambition is to practice and groom my training skills and expertise, in a reputed research centre/institution for attaining experience and excellence while contributing my professional skills in the field of Information Technology.
Experience
Contour Software Pvt Ltd
Aug 2021 – Present
Remote
Network Administrator
Working as a Network Administrator at Contour Software’s Islamabad. Managing IT requests through Jira, which includes azure blob storage creation, Identity access Management, active directory and Azure Active Directory, Amazon Connect & AWS Administration work. Furthermore, Troubleshooting, repair, installs, upgrades, etc. • OS Support: Windows 10, Windows 7; Mac OS; Server 2016/2012, 2008 • Maintain site servers and hosted web applications, ensuring uptime and site responsiveness • Collaborate with IT Manager and larger team to meet everyday support and project deliverables • Assist with technical mentorship of helpdesk team • Network Support: Troubleshooting network issues and VPN connections • Network Administration: Responsibility for and management of Active Directory user accounts and resource permissions • Disaster Recovery: Virus/spyware removal, email/browser repair, PC restore, etc. • Training (Home and business): Computer and software, Internet, Office, Outlook, etc.