I have over eight years of experience in customer service across various industries, including retail, hospitality, and aviation. In all my roles I worked mainly on a team to ensure that we worked together to get the job done, and customers were satisfied. I am very passionate about delivering exceptional customer service and I know that my experience and skills enable me to thrive in any role.
Experience
Best Western Sheridan Center
May 2023 – Nov 2023
Sheridan, Wyoming USA
Front Desk Agent
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
