Motivated and results-driven professional with a proven track record of success in operations
management, logistics coordination, and customer service. Seeking to leverage strong leadership,
communication, and problem-solving skills to contribute effectively to a dynamic organization.
Experience
Ups Company
Aug 2021 – Present
Hialeah, FL
PT Package Center Supervisor
●Managed and supervised package center operations, including data entry, warehousing,
scanning and checking of trucks, route management, and driver management.
● Ensured timely and accurate delivery of packages, consistently meeting or exceeding
performance targets.
● Provided exceptional customer service, responding to inquiries and resolving issues in a
timely and professional manner using Salesforce SRC/ CRM.
●Contact Customers via phone or email to help fulfil needs, provide service, or solve any issues that has uncured.
● Trained and supervised team members, fostering a culture of teamwork, excellence, and
continuous improvement.
● Maintained a safe and clean work environment, complying with all company policies and
regulations.
Aero Accessories
Nov 2018 – Apr 2020
Miramar, FL
Shipping & Receiving Specialist
● Received and processed incoming shipments, ensuring accuracy and timeliness of
deliveries.
● Coordinated with Carriers for AOG planes and Repair orders such as FedEx, UPS, and DHL to schedule and track outbound shipments, ensuring timely and cost-effective delivery.
● Proficient in QUANTUM & Quick Aviation software's.
● Maintained accurate inventory records and tracked shipments using computerized systems
and data entry.
● Stockroom - receiving and unpacking Purchase Orders, organizing and storing parts in an
orderly manner, keeping track of inventory levels.
● ensuring the availability of necessary components, and handling the distribution of parts to
various departments as needed.
● Managed and maintained a clean and organized warehouse, ensuring compliance with all
safety regulations and company policies.
● Collaborated with cross-functional teams to support production and customer service
goals.
Xtra Aerospce
Dec 2014 – Oct 2018
Miramar, FL
Head lead of Shipping & Receiving
● Oversaw and manage all aspects of shipping and receiving operations, including receiving
shipments, coordinating with carriers such as FedEx, UPS, and DHL, supervising team
members, data entry, and warehousing.
● Coordinated with Carriers for AOG planes and Repair orders such as FedEx, UPS, and DHL to schedule and track outbound shipments, ensuring timely and cost-effective delivery.
● Proficient in QUANTUM & Quick Aviation software's.
● Developed and implemented process improvements to optimize efficiency, accuracy, and
customer satisfaction.
● Maintained inventory accuracy, ensuring that all shipments and receipts were accurately
recorded and tracked.
● Trained and supervised team members, fostering a culture of teamwork, excellence, and
continuous improvement.
● Stockroom - receiving and unpacking Purchase Orders, organizing and storing parts in an
orderly manner, keeping track of inventory levels.
● ensuring the availability of necessary components, and handling the distribution of parts to
various departments as needed.
● Maintaining accurate records, conducting regular inventory audits.