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Zadok Adeleye

Dedicated Customer Service Professional

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Intro
Ibadan, Nigeria
Project Consultant at R&G Multi Dynamic Limited |Ibadan, Nigeria
Studied Business Administration at Coventry University
Studied Computer Science at Bowen University | Nigeria
Consumer Services
linkedin.com/in/zadok-adeleye
Joined July 22, 2023

Skills

Languages

English
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Native or Bilingual
Yoruba
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Advanced
Hausa
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Advanced
About
Personable and attentive customer service representative with 5+ years of experience delivering excellent service across various industries. Adept at building rapport, assessing needs, and providing solutions to meet customer expectations. Known for exceeding quotas and performance goals through strong communication abilities and unwavering commitment to the customer. Eager to utilize relationship-building talents and service-focused mindset in a customer-facing role.
Experience
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R&G Multi Dynamic Limited |Ibadan, Nigeria
Jun 2021 – Present
Ibadan, Nigeria
Project Consultant
Led client projects by assessing business environments and recommending improvements to existing plans. Met objectives and deadlines through task delegation, guidance, and collaboration. Presented regular progress reports to executives.
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Eleven Eleven Twelve Foundation |Ibadan, Nigeria
Sep 2019 – May 2021
Ibadan, Nigeria
Program Manager
Created project plans including objectives, budgets, and partner/funder relationships. Recruited and managed volunteers, ensuring development opportunities. Tracked progress, collaborated with department heads, and evaluated post-project impact.
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Harmony Real Plus Limited |Abuja, Nigeria
Dec 2018 – Aug 2019
Abuja, Nigeria
Store Manager
Exceeded sales goals through hiring, training, and motivating staff. Maintained store presentation and inventory control. Provided excellent customer service and analyzed feedback
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MTN Nigeria Communications Limited |Abuja, Nigeria
Jun 2018 – Nov 2018
Abuja, Nigeria
Sales Representative
Built client relationships and converted sales through effective communication. Achieved personal and team sales goals. Pursued ongoing skills development and training opportunities.
Education
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Coventry University
Apr 2012 – May 2013
MBA, Oil and Gas Management , Business Administration
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Bowen University | Nigeria
Aug 2004 – Aug 2009
BSc, Computer Science , Computer Science