afaq khokhar, Sales Expert/Sales Representative/B2B Sales/Cold Calling/TeleSales

About

Hi, I'm Afaq, Welcome to my profile! About me! I specialize in telemarketing and appointment setting in addition to being a professional cold caller. I'll make cold calls to your contacts on your behalf, introduce your goods and services, and schedule meetings to increase your clientele. As your cold caller, I am aware that businesses use appointment setting services to boost sales by creating leads and scheduling appointments. I have a strong 2.5 years' experience in B2C or cold calling and 2.5 years of experience in B2B, and I speak English with a native accent and in a professional manner. B2B Telemarketing B2C Telemarketing Appointment Setting Warm Lead Generation Customer Support (Voice/Chat) Worked On These Campaigns Mortgage Home Improvement Auto Insurance Final Expense Medicare Solar CGX Several Other B2B and B2C Campaigns Thank you

Experience

iCrowdNewswire

May 2021 – Oct 2022

Pakistan Islamabad

Account Manager Sales

iCrowdNewswire ReleaseLive™ is an accurate and efficient marketing automation software that focuses on precise geographic targeting worldwide. It is capable of demographic targeting by industry, interests and age group and as Account Manager in iCrowdnewswire my job is charge of overseeing client accounts once a sales rep has closed the business. They serve as the day-to-day point of contact for clients, maintain client satisfaction, proper closing deals, handle account renewals and upsells, and help clients strategize getting the most from the product or service they've purchased. As an Account manager sales I will be responsible for developing long-term relationships with customers and overseeing sales. As a Sales account manager, I should work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience, Apart from that I'm responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.

Touchstone Communication

Jan 2020 – Apr 2021

Pakistan Islamabad

Senior Customer Sale's Associate

Touchstone Communications was founded in 2003 by Mr. Thomas R. Slone (deceased) with a vision to establish a state of the art business process outsourcing unit that caters to the telemarketing needs of the international business entities, particularly in the United States. With 17 years of successful business operations Touchstone Communications is now established as one of the market leaders of the BPO industry focused on quality services. As a customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.

Force BPO

Aug 2018 – Aug 2019

Pakistan Islamabad

Senior Customer Sale's Associate

Force BPO is a US based organization that deals with clients in USA. Our aim is to provide top quality work to our clients and growth and I spent a year in the Force BPO and I was employed as a customer service representative. I worked on various US campaigns such as auto insurance, CGX, medical campaigns, and mortgages. For one year, I had a lot of fun with Force BPO, I learned a lot, and I earned a lot.

Education

IMCB

Feb 2015 – Nov 2018

Bachelor

afaq khokhar

Sales Expert/Sales Representative/B2B Sales/Cold Calling/TeleSales

Skills

Languages