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Responsibilities Analyze provide recommendations and improvement for server and application infrastructure including Active Directory and Group Policy VMware and server application migration Install configure and maintain server operating systems and applications Manage and maintain virtualized infrastructure including VMware HyperV and virtual desktops Create and maintain technical documentation including system architecture and design documents installation and configuration guides and

About the Role We are looking for a Customer Service Representative with proven experience and a passion for providing assistance and excellent customer experience through our diverse communication channels What Youll Do Provide excellent customer service by being emphatic and professional in every interaction Update customer information in the customer service database during and after each interaction Work with the management team to stay updated on product knowledge and be informed of any