I am a customer support specialist with 8 years of experience in B2B and B2C campaigns.
Experience
Stilt Inc
Nov 2021 – Nov 2022
Remote
Customer Support Associate
- Call/Text new applicants (and follow-up)
- Answer calls and live chats for potential customers coming to the site
- Handle borrower requests related to their loans and other requests
- Enter applicant and existing borrower information in Zendesk for Customer Service, - Verification, and Collections
