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Ishtiak Ahmed

Virtual Assistant (VA)

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Intro
Dhaka, Bangladesh
Support Specialist at Upright Tech Solutions
Studied Computer Science at Deffodil International University
Computer Software
Joined September 27, 2023

Skills

Languages

Bengali
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Native or Bilingual
English
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Fluent
Hindi
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Advanced
About
Welcome To My Profile With over 6+ years of dedicated experience as a Virtual Assistant, I am a seasoned professional in the world of remote administrative support. Throughout my career, I have honed my skills to provide efficient and reliable assistance to clients from various industries. My expertise spans a wide range of administrative tasks, from managing email communications and calendars to document preparation, data analysis, and travel coordination. Proficient in tools like Microsoft Office Suite, Google Workspace, and project management platforms, I ensure that tasks are executed seamlessly and deadlines are met consistently. Let me know how can i help you, Please don't hesitate to DM me. Cheers!!!
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Experience
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Upright Tech Solutions
Jul 2023 – Present
New York, United States of America
Support Specialist
 Administrative Support: Efficiently manage administrative tasks such as email management, calendar coordination, and document preparation, ensuring optimal organization and time management for clients.  Communication: Facilitate seamless communication with clients and stakeholders, demonstrating strong written and verbal communication skills to maintain clear and concise correspondence.  Project Management: Coordinate and oversee multiple projects simultaneously, maintaining detailed project plans, timelines, and deadlines to ensure timely delivery of tasks and projects.  Research: Conduct in-depth research on various topics, compile information, and present findings in a structured manner, enabling informed decision-making.  Data Entry and Management: Accurately enter and manage data, maintaining data integrity and confidentiality, using tools such as Excel, Google Sheets, and database software.  Travel Planning: Arrange travel itineraries, accommodations, and transportation, ensuring cost-effectiveness and a hassle-free travel experience for clients.  Customer Service: Provide top-notch customer support by promptly addressing inquiries, resolving issues, and ensuring client satisfaction.  Technical Proficiency: Proficient in using a variety of software tools and platforms, including Microsoft Office Suite, G Suite, Trello, Slack, and Zoom.
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Eva Private Company
Jun 2022 – Apr 2023
Dhaka, Bangladesh
Virtual Assistant
 Content Creation: Wrote engaging, SEO-optimized articles and blog posts on a wide range of topics for clients, ensuring high-quality and original content.  Editing and Proofreading: Edited and proofread content for grammar, style, and accuracy, consistently meeting or exceeding clients' expectations.  Content Strategy: Assisted clients in developing content strategies, conducting keyword research, and optimizing content for search engines
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Code Next IT
Feb 2018 – Jun 2021
Dhaka, Bangladesh
Junior Wordpress Developer
 WordPress Development: Designed and developed custom WordPress websites for clients, ensuring responsive design, functionality, and user experience.  Theme Customization: Customized WordPress themes to meet clients' specific design and functionality requirements, including plugin integration and performance optimization.  Website Maintenance: Performed regular website updates, security checks, and backups to ensure site reliability and data protection.  SEO Optimization: Implemented on-page SEO best practices, including keyword research, meta tags, and content optimization, to improve clients' website visibility in search engine results.  Client Collaboration: Worked closely with clients to understand their needs, provide technical recommendations, and deliver WordPress solutions that exceeded expectations.
Education
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Deffodil International University
Jun 2022 – Present
Bechelors, Computer Science