My name is Nicola, and I am an accomplished customer service agent/virtual assistant with 2 years of experience in this field. Throughout my career, I had the privilege of working on diverse projects that have given me the skills and experience i have and I am passionate about my work as a customer service agent, Because I love what I do, I have a steady source of motivation that drives me to do my best. In my last job, this passion led me to challenge myself daily and learn new skills that helped me to do better work.
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Experience
Upwork
May 2021 – Sep 2022
remote
virtual assistant
. Managing email correspondence
. Scheduling appointments and managing calendars
. Travel arrangements
. Data entry and record keeping
Internet research
. Administrative support
. Customer support
. Project management
