Omononye Victor

Virtual assistant/ Customer service representative

Message

Intro

Ikeja, Nigeria

Studied Virtual assistant at Alx

Studied Sociology at Olabisi Onabanjo University

Telecommunications

Joined October 23, 2022

Skills

Languages

English

Native or Bilingual

About

I am a certified virtual assistant,with a strong English communication skill,proficient in CRM and a dedicated and self motivated person.

Experience

Clubwealth

Dec 2020 – Oct 2022

Washington,USA

Appointment Setter

-Appointment setter with a high rates of 10 appointments per week -Over 600 cold calls per day -CRM operator and Data emtry expert

Jumia

Mar 2020 – Dec 2020

Lagos

Customer Service Representative

- Managed the call logs of the company with an excellent reviews from my employer. - Skillfully managed administrative responsibilities for the company including: maintenance issues, customer reports,handling of con? dential information and Received outstanding feedback ratings.

Konga Nigeria

Feb 2019 – May 2020

Lagos

Customer service representative

General customer service - Took charge of the customer service post and was able to improve the standards of the response team,Became the employee of the year for 3 month's consecutively.. -Improved the customer satisfaction rating in less than a month after being employed.

Education

Alx

Jul 2022 – Sep 2022

VA certificate , Virtual assistant

Olabisi Onabanjo University

Feb 2015 – Jan 2019

B.sc, Sociology