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P Reid

Administrative Assistant/ Creative Writer

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Intro
Kingston, Jamaica
Studied Administration at HEART SLTOP
Studied Business Studies at The Mannings School
Joined January 9, 2023

Skills

Languages

English
-
Native or Bilingual
About
I am a Singer/ Song writer and over all creative. I enjoy writing creative pieces and sharing my perspective. I am also a qualified administrative assistant with experience in Customer Relations and Business Administration.
Experience
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• Sutherland Global
Aug 2020 – Jul 2022
Jamaica
Client Relations Expert
This role involved tasks such as Interpreting data, finding solutions for customer queries, having full knowledge of all products and services being dealt with, managing and working with different computer systems and software, Sales and upselling, trouble shooting and solving any customer issues.
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Sutherland Global
Aug 2020 – Jul 2022
Jamaica
Client Relations Expert
This role involved tasks such as Interpreting data, finding solutions for customer queries, having full knowledge of all products and services being dealt with, managing and working with different computer systems and software, Sales and upselling, trouble shooting and solving any customer issues.
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Smart Choice Farms
Nov 2019 – Nov 2020
Jamaica
Product Ambassador
As a representative for Smart Choice Farms. Some of my tasks included; Being the first point of contact between potential customers and products. Connecting with potential customers effectively to stimulate and encourage use of products. Building strong customer relations to promote customer loyalty. Creating a customer-friendly environment. Promoting products, requesting and receiving feedback. Keeping track of Inventory at all times Ensuring that all transactions are properly accounted for.
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Smart Choice Farms
Nov 2019 – Nov 2020
Jamaica
Product Ambassador
As a representative for Smart Choice Farms. Some of my tasks included; Being the first point of contact between potential customers and products. Connecting with potential customers effectively to stimulate and encourage use of products. Building strong customer relations to promote customer loyalty. Creating a customer-friendly environment. Promoting products, requesting and receiving feedback. Keeping track of Inventory at all times Ensuring that all transactions are properly accounted for.
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Epican Medicinals Ltd
Apr 2019 – Oct 2019
Jamaica
Sales Associate & Front Desk Associate
As a Sales / Front Desk Associate, the tasks associated with this position involved having extensive knowledge of products offered its uses and methods of use. Advising and assisting customers in making a selection of items needed. Assisting customers with payments, creating a customer oriented environment and nurturing customer relationships Meeting sales targets, Welcoming and directing clients regarding the process of registration and ensuring that information databases were up to date at all times.
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Epican Medicinals Ltd
Apr 2019 – Oct 2019
Jamaica
Sales Associate & Front Desk Associate
As a Sales / Front Desk Associate, the tasks associated with this position involved having extensive knowledge of products offered its uses and methods of use. Advising and assisting customers in making a selection of items needed. Assisting customers with payments, creating a customer oriented environment and nurturing customer relationships Meeting sales targets, Welcoming and directing clients regarding the process of registration and ensuring that information databases were up to date at all times.
Education
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HEART SLTOP
Sep 2016 – Mar 2017
Business Administration Level 2, Administration
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The Mannings School
Sep 2009 – Nov 2014
Associate, Business Studies
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