I am a driven and hard-working professional, looking to use my 2 years+ experience and skills as a Virtual Assistant and a Customer Support Specialist skills in critical thinking and decision-making, in order to contribute to the success of the organization.
Experience
Ethandrians Ltd
Jan 2018 – Mar 2020
Oyo State
Customer Support Specialist
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments.