Ranny Hermano

With over 5 year experience in Customer Service and Healthcare insurance settings

Message

Intro

Dasmariñas City, Philippines

Studied Nursing at University of Perpetual Help Sytem

Medical Practice

linkedin.com/in/ranny-hermano-35494a213

Joined September 10, 2022

Skills

Languages

English

Fluent

About

Accuracy, Proficiency, Assistance, Service satisfaction, timeliness. These are my primary aims in recieving jobs to every client that I will work for. I have five years experience in bpo industry as a Healthcare associate and CUSTOMER SERVICE REPRESENTATIVE. My primary tasks include: Inbound and outbound calls, chat and email support. I have knowledge in medical terminologies end experiences in ICD10 as I graduated of BSNursing. I'am confident with my experienced and ability as a Healthcare associate as well as Customer service rep, as you can see in my profile I have a certificate for Pharmacy Benefit Management Certified Technician (PBMCT) to show that i was able to passed the US assessment in order to gauge my knowledge and skills in any healthcare setting and provider related inquiries. I have reliable computer background, good problem solving skills, good Interpersonal skills, laguage proficiency and computer literate, I can work under pressure, hard working and competent. Iam very willing to accept any work to be offered. Rest assured that I will do my best to provide you with good outputs that will suit your standards and satisfactions.

Experience

Scan

Oct 2021 – Aug 2022

BGC Taguig

Health Risk Assesor

Taking Inbound/Outbound calls and gathering the updated patient information

Optum

Sep 2018 – Dec 2020

Roxas Boulevard Pasay City

Certified Pharmacy Technician

Processing the Prior Authorization thru inbound and fax

Education

University of Perpetual Help Sytem

Jun 2004 – Apr 2008

Bachelor of Science in Nursing, Nursing