Note: This position is only for candidate in the United States, do not apply for job if you're not currently in the United States.
We are seeking a highly skilled and customer-focused Remote Customer Service Representative to join our team. As a Remote Customer Service Representative, you will provide exceptional customer service and support to our customers via phone, email, and chat from the comfort of your own home.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Troubleshoot and resolve customer complaints and concerns
- Utilize software and technology to manage customer interactions and resolve issues
- Meet productivity and quality standards
- Work independently with minimal supervision
- Maintain confidentiality and data security
