Business Experts (ERP)

- Deployed software in customer production environments, ensuring a smooth implementation. - Diagnosed and resolved client issues, covering database, application, and network-related challenges both onsite and remotely. - Collaborated closely with business stakeholders to understand their needs and translated requirements into technical specifications for feature upgradation. - Provided recommendations and specifications for optimal solutions based on industry and business requirements. - Delivered comprehensive training to clients on software modules, ensuring effective usage. - Ensured the successful implementation of new sites and vendors through consistent follow-up and software demos. - Performed proactive and routine maintenance at client sites to ensure system reliability