• Answering and directing phone calls to relevant staff
• Scheduling meetings and appointments
Taking notes and minutes in meetings
• Ordering and taking stock of office supplies
• Being a point of contact for a range of staff and external stakeholders
• Preparing documents for meetings and business trips
• Processing and directing mail and incoming packages or deliveries
• Greeting and directing visitors and new staff to the organisation
• Writing and issuing emails to teams and departments on behalf of teams or senior staff
• Researching and booking travel arrangements for staff members
• Finding ways to improve administrative processes
