Editorial scheduling of content.
Writer & copy content.
Customer Loyalty Strategies.
Video design, newsletter, poster, infographics, flipbook, animations.
Annual calendar of engagement activities.
Work environment matrix.
Workshops.
I have 16 years experience in the BPO industry, troubleshooting general issues, creating revenue opportunities and developing appropriate solutions for Hewlett Packard, Ford, Percepta, among others. Using collaborative relationships to facilitate the accomplishment of KPIs and generating content marketing strategies.