●Exquisite ability to support large scale of customers and execute strategies while leading communication and maximising results.
● Absolutely good with CRM tools.
●Extensive field experience within various business environments that contributed to willingness in solving customers problems with strong communication skills.
● Spearheaded a team in carrying out a project for customer satisfaction.
● Documented success in counseling and mentoring international students to facilitate their adaptation to foreign growth of the organization and improved customer experience .
● Resolved inquiries effectictively through phone calls,emails and meetings with the best practices thereby increasing clients' trust and referral rate.
