$1,000 per project
An adequate and passionate Customer Service Representative. I enjoy taking up new challenging responsibilities and working in a fast paced atmosphere. I understand what good customer service entails and how it benefit businesses. Customers are the lifeblood of every business, and since there is so much competition out there, I put them first, by making sure to wow them each and every time they encounter me. This in turn helps to increase client base and boost customer loyalty and retention. I am willing to go above and beyond to solve problems. I have an extensive experience in managing customer issues, answering questions about products, and making the best recommendations to customers based on their needs. I'm responsive, empathetic, trustworthy, passionate, solution-oriented, proactive, fast, and proficient in time management. Some of my skill sets include: ● Ability to manage different types of customers ● Excellent communication and presentation skills ● Ability to multitask, prioritise and manage time ● Ability to work with minimal supervision ● Attention to detail ● A great team player ● Great phone and email etiquette ● Complaint resolution I'm conversant with tools and softwares such as: Google Workspace | Microsoft Office | Look no further! I'm your Rockstar Customer Service Agent. I’m passionate about helping you achieve your Customer Service objectives in the most efficient manner. My services will help improve your overall Customer Satisfaction and Retention. I can’t wait to collaborate with you!