As a freelancer, I offer my expertise as an IT Support Specialist and Data Analyst. With a strong background in service delivery, project management, and GIS mapping, I bring a diverse skill set to the table. I am Google certified in IT Support and Data Analytics, which enables me to troubleshoot technical issues, provide support to end-users, and analyze data to derive meaningful insights.
In the realm of IT support, I am well-versed in computer networking, hardware, software, and operating systems. I have a keen eye for detail, ensuring that office file records are accurately maintained, and I possess strong communication skills, allowing me to effectively liaise with clients and stakeholders. Whether it's resolving technical problems or providing support to the Technical Wing of a project, I am capable of working both independently and as part of a team.
As a Data Analyst, I have a deep understanding of data analysis techniques, data visualization, statistical analysis, and data cleaning. I am proficient in SQL for retrieving, manipulating, and analyzing data from relational databases. With my knowledge of tools like Google Data Studio, I can create visually appealing and informative data visualizations. Additionally, I am skilled in data wrangling, modeling, and utilizing data to support decision-making processes.
Apart from my technical skills, I am also certified in user experience (UX) design, which allows me to incorporate user-centered design principles into my work. I possess strong project management skills, defining objectives, scoping projects, and executing data analysis projects with efficiency. Furthermore, my expertise in digital marketing and e-commerce equips me with the ability to optimize online promotions, manage advertising campaigns, and enhance website visibility.
With my comprehensive skills and commitment to professional growth, I bring unwavering enthusiasm to every project I undertake. As a freelancer, I am dedicated to delivering high-quality work, meeting deadlines, and providing exceptional service to my clients. Whether you require IT support, data analysis, GIS mapping, or any of my other specialized services, I am ready to collaborate and contribute to the success of your projects.