Over the course of my career, I've taken on diverse roles, including administrative responsibilities for a lead generation/sales team, social media management with a focus on content creation, data entry tasks, data transfer, web research, email response handling, recruitment, team management, agent monitoring with coaching responsibilities, and generating reports for immediate supervisors. Additionally, I possess basic to intermediate skills in graphic design and video editing. With extensive experience in the BPO industry, I've served as a Customer Service Representative, Technical Support Specialist, Quality Control Analyst, Floor Support, and Trainer. My portfolio also includes blog editing, article proofreading, and rewriting for various clients on Upwork.
Drawing on my extensive background in providing support across all levels of a department and collaborating directly with external vendors, I excel at taking direction and efficiently managing substantial workloads. I have a proven ability to complete projects with minimal supervision.
WHY WOULD YOU HIRE ME?
I am always open to new challenges, a problem solver, and a quick, passionate learner, andI love helping out while learning.
