Lead excursions of small and large groups of tourists, providing professional guide services. Coordinate activities for guests such
as games, sports tournaments, shows, and parties while notifying guests about daily schedules. Meet clients at airports and guide
them to holiday resorts, leveraging excellent knowledge of local hospitality facilities. Host welcome presentations exercising
strong communication and engaging presentation skills. Ensured customer queries and complaints are resolved swiftly and
professionally. Perform health and safety checks and collaborate with various contacts such as hoteliers, travel companies, and
apartment agencies to deliver high-quality experiences.
