I specialize in chat and email customer service for small to large businesses. I handled technical troubleshooting, billing inquiries, sales, and appointment setting, I also have experience in leading teams and training new hires.
I have knowledge working with ACSR, Zendesk Ticketing system, Zopim, Salesforce, Bitrix24, Slack, Skype, Google Drive and Microsoft Office applications (Word, Excel, Powerpoint, Outlook).
