I am able to help you with any of the following:
general inquiries for customer service (Live chat, email, phone, SMS, Facebook, Instagram)
Take customer messages and forward inquiries
Respond to inquiries with a script that has been agreed upon or even without a script
Respond to customer service questions via phone or email.
And many more just inquire!
I am proficient with a variety of customer service applications, including Salesforce FreshDesk Zendesk, LiveChat, Intercom, Tidio, and Talk.to, HelpScout
If you are unsure about anything, we can discuss everything on hand to give you the best service with satisfaction.