I am a resolute and determined professional in the field of Operations and Process Management, I have created a niche for myself for over 20 years . Out of which, 13 years’ experience in US Mortgage and Insurance (Originations, Pre and Post Servicing and Bankruptcy), 7 years (Email Servicing, Quality, Product Training, P&L Management Customer Service and Health Insurance(India)
In all these years, I have built my great potential to lead the way in future. As a professional in Operations and related fields I have explored areas like Process & Systems Management, SLA Management, Process Initiatives & Controls, Transition Management, Client Communication, Crisis Management, Resource Management, Performance Management, Training & Development, Team Management, Office Setup (Infrastructure, Process and People) and much more. My core competencies include strong proficiency in strategizing and comprehending business deliverables to its optimal execution.
