Experienced in leading in the technical operational support of a company’s network and telecommunications infrastructure. Managing day-to-day operations, overseeing monitoring, changes in configuration and issue resolution. Helping guide, supporting and shaping the Network Operations area of the business while keeping high levels of customer service and the procurement. Planning, developing, deploying, testing and optimizing network, system services and infrastructures. Leading in Business Continuity Plans and technology, Disaster Recovery management as well as Project management and execution in the area of IT Infrastructure / Operations.