Provide support in the use of general purpose applications (text editor, spreadsheet, presentation software and Internet browsers).
Recognize and operate the services and functions of operating systems;
Install and configure microcomputer operating systems;
Support the installation and implementation of computer systems for companies;
Identify the origin of failures in the operation of computers, peripherals and software, evaluating their effects;
Identify the functioning and relationship between computer components and their peripherals;
Configure and troubleshoot basic software and utility;
