A highly skilled Customer Support Specialist with over two years of experience in delivering exceptional customer service across multiple channels, including phone calls, live chat, and email. Proficient in resolving customer issues, building strong client relationships, and maintaining a high standard of service excellence.
Holds a Bachelor’s Degree in Mathematics and demonstrates C2-level English proficiency, ensuring clear, professional, and effective communication in all client interactions. Technically adept with extensive experience using CRM platforms such as Zendesk and Freshdesk, with the ability to quickly adapt to new tools and technologies.
