• As a Product Specialist my role is to assist customers in choosing the right product that matches with their needs and usage, it also a vital part to educate customers about warranty process and after sales assistance.
• As a Customer Service Representative and Customer Relations our role is to help customers with their credit needs – general inquiry/payment/personal update/card request/interest inquiry and technical support in online banking, as a frontline agent
we take responsibility on getting the customers concern and provide resolution.
