Telemarketing, which includes telesales, customer support, and luve chats .I worked as team leader,team Coordinator, having 12-15 team members under my supervision.In sales I was responsible for generating online revenues up front and keeping a presence online to satisfy given targets.
• Develop, implement, and oversee strategic marketing to boost online sales while preserving profitability goals.
• Abide by the rules in place to deliver top-notch sales and customer support services via incoming and outgoing calls, live chat, and emails.
• In charge of team member training.
• Email communication with customers.
• Both before and after-sale customer care.
• Professionally and successfully employs sales skills to generate desired sales.
• Making calls to customers, doing research, and keeping a database current.
• cultivate sources for potential customers.
• Overcome customer resistance to the items, reviews, and comments about the pricing and content of the products.
Promotion on social media. There, I worked on a variety of projects. (creating content, writing blogs, using Canva to create posts, tracking social media reports, creating presentations, designing proposals).
