I have been with Customer Service Industry for more than a decade now. I have all necessary skills and experiences based on the job description posted. I can give you some of the list:
* Customer Service Oriented
* Panctual
* Keen to details
* Can do both phone and email support
* Knows how to process order, provisioning and some back office support
* Can handle a small group of people
* Has technical background/training with different Telco and Internet provider
* Flexible
* Culture fit
* Can communicate in English effectively
* Goal focused
* Do some work leg and task for fraud investigation inluding account access security
* Can do multi tasking
* Knows how to handle stress and pressure
* Knows the boundaries between personal and professional relationship
