Having 7+ year experience in Technical support with hands experience in VOIP/SMS platform.
Worked in different environment of network support center.
Hands experience on CRMS tools, Monitoring tools, troubleshooting skills with quick and perfect solution.
Having 2 year of Team lead experience and currently working in PLD International voice/SMS company. Have a look on my resume and let me know if I fit anywhere in your organization.
Thanks,
