Hi! My name is Jedidiah Welcome to my profile.
Let me help you ease the burden of managing your business and increase your sales.
I had been in the Business Process Outsourcing BPO industry for more than 3 years now with different U.S Marketing companies. I had been freelancing online for about 2 year now and below were my specific roles and responsibilities. I am knowledgeable with the tools we are using for the business.
Customer Service Support
*Responding promptly to customer inquiries
*Communicating with customers through various channels.
*Acknowledging and resolving customer complaints.
*Ensure customer satisfaction and provide professional customer support.
Virtual Assistant
*responding to emails.
*Schedule meetings with clients.
*Issue invoices to clients.
*Update the company website and social media accounts.
Software
Microsoft excel
Microsoft Word
Microsoft power point
email client
Outlook express
Microsoft outlook
Mac Mail
windows mail
windows live mail
I am flexible with working hours, and we can discuss and negotiate compensation. I also value clear and effective communication to make sure that I understand your objectives and needs to provide the best service.
INVITE ME TO YOUR JOB! and let's talk so we can get started!
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