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Verna Joy S. Teves

Executive Assistant for the President| Secretary| Executive Admin Assistant|

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Intro
iloilo city, Philippines
Executive Assistant to the President at Lifebank Foundation Microfinance Inc.
Studied Computer System at University of Iloilo
Studied IT at ABE International Business College
Executive Office
Joined March 15, 2021

Skills

Languages

English
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Intermediate
Tagalog
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Fluent
About
For almost 6 years of executive c-level experienced . In addition to being an expert at scheduling meetings, preparing agendas, and managing travel arrangements, I’ve also developed the ability to anticipate roadblocks and create effective alternative plans. My greatest value to any executive is my ability to work independently, freeing up their time to focus on the needs of the business, Marketing, Social media task, and research and encoding .
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Experience
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Lifebank Foundation Microfinance Inc.
Jul 2015 – Present
Iloilo City
Executive Assistant to the President
- Designed and implemented computer filing system and increased effectiveness of paper filing for all company records, reports and other documents. - Increased office efficiency by updating office records, spreadsheets and presentations to support management. - Made arrangements for conferences including all travel arrangements, hotel reservations, air reservations, and car rentals for those planning to attend. - Made all arrangements for meetings and events for senior executives, managers, and board of directors. - Streamlined business operations by efficiently scheduling and planning meetings and arranging in-person and video conferences for staff and executives. - Assisted team productivity by restocking supplies of office and break room. - Arranged accommodations, transportation for visiting executives, and provided personal assistance as required. - Collected subject matter for upcoming meetings, created the agendas and sent out automatic notifications to attendees. - Responsible for performing various administrative tasks and quickly and effectively resolving a wide variety of customer service issues. - Responsible for logging all documents for incoming and outgoing. Key Achievements: Coordinated all department functions for Team of employees, Increase office organization by doing an efficient filing system, successfully planned and organized meetings and special events for employees and Board of Trustees, and Consultants. Managed busy schedules and travel plans of 3+ corporate executives while performing general office administration duties.
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OutdoorMaster Inc.
Dec 2014 – Jul 2015
Iloilo City
Sales Executive Specialist
- Responded to customers' questions and complaints and dealt with problems either in person or by phone. - Provided customers with product and service information. - Handled customer store and product complaints in an effective and satisfactory way. - Visits Big Companies for Advertising Plan. - Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit through advertising. Key Achievements: Exceeded agreed upon sales targets and outcomes by 15% on a regular basis. Expedited the resolution of customer problems and complaints to maximize satisfaction.
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PXI Smart Communication Inc.
May 2014 – Dec 2014
Iloilo City
Executive Administrative Assistant
- Responsible for controlling and managing all document processes including reviewing files, records and critical information and confirming accuracy and compliance with policies and procedures of company. - Made all domestic and internal travel arrangements, hotel reservations and transportation requirements. - Created and proofread all email messages, memos, and business correspondence initiated by management to ensure all was error-free before signing, distribution and/or mailing. - Responsible for tracking and processing staff time sheets, submitted accurate information to accounting department for processing payments to staff in a timely manner. - Making a document expenses and kept records up-to-date. Key Achievements: Provided exceptional support to managers and co-workers, hence increased the overall efficiency by 20%.Managed busy schedules and travel plans of 3+ corporate executives while performing general office administration duties.
Education
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University of Iloilo
Jan 2019 – Apr 2019
Certifacate NCII, Computer System
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ABE International Business College
Jun 2010 – Apr 2012
Bachelor of Science in Information technology, IT