I’m a hardworking individual who thrives for excellence. I’m also a team player with good communication skills.
Experience
TELEPERFORMANCE
Jan 2023 – May 2023
Work from home
Retention
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.