Aaron Johannesburg Ambagan

Customer Service

Message

Intro

Amadeo, Philippines

Studied at Lyceum of the Philippines University–Cavite Campus

Food & Beverages

Joined September 6, 2022

Skills

Languages

English

Intermediate

About

I would like to work on customer service side.

Experience

TumbleReed

Jan 2022 – May 2022

Arizona, USA

NFT VIRTUAL ASSISTANT

- Researching for new NFT projects through Twitter, Youtube videos, and alpha chats. - Organizing Google Sheets and inputting all the new NFT projects that I found and Whitelist that I got and also making reminders about the mint date, wallet submission, AMA, and raffles of each NFT project we have. - Researching. Interacting and communicating using discord to secure a Whitelist.

Luna Café Members Only

Dec 2021 – Jan 2022

Bonifacio Global City, Taguig City

FOOD SERVER / FOOD RUNNER

- Handling and taking care of the VIPs and Members each time when they have reservations or exclusive events. - Delivering an exceptional and customized type of service for each Member we have to make them more special.

The Hotel at Green Sun

Aug 2017 – Nov 2018

Makati City

F&B ATTENDANT / ROOM SERVICE ATTENDANT

- Handling a big number of guests whenever there is a promo or an event in the outlet like parties or business meetings. - Responsible for taking care of the VIPs and Executive guests each time when they're in our restaurant.

Viewpark Hotel

Nov 2015 – Sep 2016

Tagaytay City, Cavite

WAITER / BARTENDER / BARISTA / BANQUET SERVER

- Delivered exceptional, friendly service and great memories to our guests. - Regularly checked on guests to ensure satisfaction with each food course and beverage. - Managed closing duties, including restocking items , updating 86 items, and closing sales reports.

Education

Lyceum of the Philippines University–Cavite Campus

Jun 2011 – Apr 2015

BACHELOR OF SCIENCE IN INTERNATIONAL HOSPITALITY MANAGEMENT WITH SPECIALIZATION IN CRUISE LINE OPERATIONS IN HOTEL SERVICES