Abdallah Ramadan, Business Admin & Management | TQM | HSE | Data Analytics (Python)

About

Total Quality Management Engineer with 4+ years of experience works within the quality team to ensure the overall quality of products, services, and business processes using business process mapping and mining, and value stream mapping techniques as well as auditing systems based on ISO 9001 & ISO 27001 & ISO 31000 & ISO 45003 & ISO 14001 requirements. Held versatile roles at ECOTEL Holdings, Petrochemical logistic services, and RATP Dev, including HSE Engineer, TQM Specialist, and Strategic Management and Follow-up Specialist where I crafted Objectives and Key Results (OKR) System to attain corporate strategic goals aligning with Egypt Vision 2030. I hold a Diploma of Business Administration and Management from the American University in Cairo where I graduated top of my class as well as a Bachelor of Science degree in Petroleum Geoscience from Alexandria University.

Experience

RATP Dev Mobility Cairo

Oct 2021 – Present

Cairo, Egypt.

RQHSE Engineer

• Creating the company's quality standards and testing systems to reflect efficiency, reliability, and performance. • Responsible for the creation of documentation that reports issues and errors relating to the production process with efforts placed to find a solution. • Developing inspection methods to analyze product and service quality and setting detailed guidelines on what needs to be checked. • Updating Quality Management System (QMS) with incidents, fixes, and improvements • Auditing systems based on ISO 9001:2015 requirements and determining quality metrics for all manufacturing procedures. • Inspect product materials and electrical systems for defects and durability. • Identifying the root cause of technical issues and recommending fixes. • Prepare reports on malfunctions and corrective actions (e.g., number of defective raw materials per order). • Review current blueprints and quality documentation. • Set and track quality assurance goals (e.g., reduce average turnaround time for quality checks by 20%). • Coordinate with external quality assurance auditors and technicians to ensure legal compliance. • Work with internal teams to increase customer satisfaction by improving the quality of the products.

Petrochemical logistic services Company, Egypt.

Jan 2020 – Oct 2021

Alexandria, Egypt.

Total Quality Management Engineer

• Crafting and Implementing an Objective and Key-Results (OKR) System to manage the whole corporate progress and to make sure of the alignment of the entire departments with corporate’s main goals and strategic map. • Developing and implementing quality standards, control systems, corrective actions, solutions, and improvements. • Re-evaluate operational procedures and guidelines to confirm that established procedures align with top leadership’s directives, industry standards, and regulations which resulted in reducing customer complaints up to 50%. • Auditing systems based on ISO 9001:2015 requirements, determining quality metrics for all manufacturing procedures, monitoring the entire production cycle, and troubleshooting product or production issues. • Carrying out and monitoring testing and inspection of products and materials to ensure the finished product or service meets quality standards • Draft risk logs and registers on insurance issues and risk management for different departments within the company, resulting in increasing the control of risks by 25%. • Lead engagements related to the design and implementation of risk management applications and processes with reference to ISO 31000-Risk Management. • Create a monthly quality analysis to be reviewed by the entire department and stakeholders. • Utilize tools and technology to automate QA processes for consistency and efficiency which decreased time being consumed by 30%. • Conducted a transition from OHSAS 18001:2007 Occupational Health and Safety Assessment Series to ISO 45001:2018 health and safety management system. • Regularly conducts and schedules quality assessment entrance and closeout meetings as well as follow-up activities. • Assist in Internal Audit Plan, be part of the Internal Audit Team and assist in Supplier/Subcontractors Audits. • Communicate audit progress, assessment results, and corrective action activities to various levels of management.

ECOTEL Holdings

Mar 2019 – Dec 2019

Health Safety Environment Engineer

• Ensured compliance with the company’s policies and QHSE standards. • Advised and report any violation, near miss, accident to maintain safety for both personnel and company properties, moreover, prepare reports based on the outcome of investigations of accidents. • Safety training to new employees to explain the company activities hazards. • Monitored various firefighting systems (water mist – fire search – CO2 suppression – fire hydrant cabinet – fire extinguisher) and fire alarm systems. • Verified risk assessments and their control measures are applied and worked effectively. • Provide proper PPE to workers according to their activities. • Completed and documented daily inspections of occupied spaces to ensure compliance with OSHA regulations. • Inspected operations areas to confirm the presence of fire prevention equipment, safety equipment, and first-aid supplies, following- up safe labeling, storage, transportation, and disposal of hazardous waste in compliance with governmental legislation. • Reviewed and provided oversight of working at heights plan. • Taught Occupational Safety and Health Administration, (OSHA) subject matter to employees. • Conducted work-site audits to determine OSHA, NFPA, ANSI, and ISO standards of compliance.

Education

The American University in Cairo

Sep 2020 – Jul 2021

Diploma, Business Administration and Management, General

Abdallah Ramadan

Business Admin & Management | TQM | HSE | Data Analytics (Python)

Skills

Languages