I'm a Technical Writer specialising in developer documentation and AI tools.
I've written API references, developer guides, and onboarding docs for SaaS and CRM platforms. My most recent hands-on work: designing a conversational AI agent using ElevenLabs and Claude for a live client workflow, and shipping browser extensions powered by AI including DocuSnap, a screen capture and documentation tool with Claude Vision integration.
I work in Markdown, GitHub, and Docs-as-Code workflows. I understand how developers read documentation, what makes an API reference actually usable, and how to write for people who will not read twice.
Core areas:
→ API & Developer Documentation — Stripe Payment Intents API reference, REST/JSON docs
→ LLM Tool Documentation — conversational AI agents, prompt workflows, AI-powered products
→ Docs-as-Code — GitHub, Markdown, MkDocs, static site generators
→ AI Tool Building — browser extensions, AI-integrated apps (React Native, Cloudflare Workers)
Open to Technical Writer and Developer Documentation roles at AI-first and API-first companies.
Experience
UTDS Optimal Choice
Jun 2021 – Present
Tirana, Albania
Technical Writer
* Produced structured product documentation for SaaS and CRM platforms including user manuals, onboarding guides, feature documentation, release documentation, and knowledge base articles.
* Collaborated with product managers, engineers, and design teams to translate complex workflows into clear user focused documentation.
* Created developer oriented documentation explaining system workflows, integrations, configuration processes, and troubleshooting guidance for internal teams and platform users.
* Maintained knowledge base structures to improve documentation discoverability and support customer self service.
* Analysed existing documentation to identify opportunities for content reuse and single sourcing, improving consistency across documentation sets.
* Participated in documentation planning during product updates to ensure new features and platform changes were documented clearly and consistently.
* Worked within product release cycles to update documentation alongside feature releases and platform improvements, coordinating documentation updates through issue tracking workflows.
* Used AI assisted tools and structured prompts to quickly understand unfamiliar technologies and document new systems efficiently.
Yaali
Feb 2017 – Nov 2017
Chennai
UX Writer
* UX & Technical Writing: Created in-app instructional content, tooltips, and Knowledge Base documentation for a SaaS Order and Inventory Management platform, improving clarity and user self-support.
* Cross-Functional Collaboration: Partnered with design and engineering teams to align product terminology, interface language, and tone with overall UX and brand consistency