Hello, I'm a LEAD Generation & Data Entry expert with 4 years of experience. I have extensive experience working with Customer Service department where I used to work with various Customers, their IT issues, client services, Data analysis etc. I like to work in organized way and my previous experience working with Customer Service helps me understanding their motives and interest.
Experience
Scanwell Logistics Ltd
Sep 2020 – Present
Dhaka, Bangladesh
IT Consultant
IT Supports Management, Client's various Data Entry, IT Asset Inventory Management.
Leads Corporation Ltd
May 2005 – Aug 2020
Dhaka
Assistant General Manager
Lead the Customer Service team consisting of about 40 technical personnel. Working in Data Analysis of various customers, Customer Service Contract generation, Revenue planning, Yearly Budgeting of people engagement, Spare parts, IT asset management.
Education
London Metropolitan University
Jan 2000 – Sep 2004
BSc , Computing & Information Systems
Notre Dame College
Jul 1997 – Jun 1999
Higher Secondary School Certificate, Business Studies