Abdullah Hamid, I believe in hard work and positivity

About

Enthusiastically eager to contribute to team success through hard work, attention to detail, and organizational skills. Clear understanding of work and training skills. Motivated to learn and grow in the industry. Multi-talented consistently rewarded for success and planning in operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Experience

Ibex Global Solution (Walmart)

Aug 2022 – Feb 2023

Pakistan

Customer Service Executive

In my role at Walmart, I worked in customer service for over six months, during which time I had the opportunity to interact with customers and help them out with their returns and refunds. In this role, I was tasked with ensuring that all of the customers’ needs were taken care of, from taking their returns to providing them with the necessary documentation for their refund. I also had the chance to provide advice as needed and answer any questions that the customers had about Walmart and their returns.

Walmart (Uber)

Mar 2017 – Dec 2018

Pakistan

Customer Service Executive

At Uber, I was responsible for assisting customers with their concerns and refunds, providing proper directions, and making sure that the ride was smooth and safe. My duties included ensuring that the driver was following the route and was driving safely, as well as handling any customer complaints.

Brain load

Jan 2014 – Jan 2016

Pakistan

SEO Specialist (Search Engine Optimization)

I was a search engine optimization expert from 2014 to 2016. During that time, I worked hard to develop and implement strategies to boost online visibility and organic ranking for my clients. I worked with a range of clients ranging from small businesses to large international companies. I was able to improve their organic search engine rankings through the implementation of on-page and off-page SEO techniques, including keyword research, link building, and content optimization. I also helped clients develop effective strategies to increase their website traffic, brand awareness, and conversions.

Education

Punjab University

Jan 2014 – Jan 2016

Bachelors of Commerce, Accounting and Finance

Government College

Jan 2012 – Jan 2014

Intermidiate of Commerce, Accounting and Finance

Abdullah Hamid

I believe in hard work and positivity

Skills