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AbedAlFattah Hammoud

I am an Experienced IT Engineer skilled at IT Support, Cashless Barter Trade Networks, and Bi-Lingual English/Arabic Translation.

Amman, Jordan
Digital Transformation Consultant at Unikomm (Riyadh, Saudi Arabia)
Studied Computer Engineering at King Fahd University of Petroleum and Minerals (KFUPM), Dhahran, Saudi Arabia
Information Technology & Services
Joined March 17, 2021



Native or Bilingual
Native or Bilingual
As a Senior IT Professional, I am consistently inspired by the rapidly changing IT/Tech world. Through my previous work expertise, I have developed a strong technical background, problem solving, analytical thinking, and other skills that I can now apply to new projects and assignments in the IT/Digital field. I am a Quick Learner, who thrives on working with others, always hungry to try new things, learn and experience new worlds. My goal is to explore better career opportunities in IT.
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Unikomm (Riyadh, Saudi Arabia)
Dec 2021 – Present
Riyadh, Saudi Arabia
Digital Transformation Consultant
Some of the Services I am currently handling during My Work with Unikomm (Riyadh, KSA): 1. Unikomm/ServiceNow ITSM and Customer Support Operations. 2. ServiceNow Pre-Sales and Product Ownership Services. 3. ServiceNow Digital Transformation: Strategic Planning, PMO, BRM, and Enterprise Architecture. 4. Other CX, Quality Assurance, and Continual Service Improvement Services. ============================================================== 5. IT Service Desk & IT Service Management. [ Remote Online Work ]. 6. Call Centers & IVR Systems. [ Remote Online Work ]. 7. HR, Administration, Data Entry & Reports. [ Remote Online Work ]. 8. Blogging & Content Management Systems. [ Remote Online Work ]. 9. English/Arabic Translation & Content Writing. [ Remote Online Work ].
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Think Barter Network (Amman, Jordan)
Jun 2020 – Nov 2021
Amman, Jordan
Business Solutions Consultant
Services I was handling during My Work with Think Barter Network (Jordan): 1. Business Solutions Consulting for Barter Trade Exchange Networks. [ Office Work ] 2. Responsible for Lead Generation, Prospecting, Cold Calling, and Qualification of New Businesses from multiple Business Sectors to Join Think Barter Network. [ Office Work ] 3. Responsible for the Internal Think Barter CRM System reporting and updating the statuses of all Targeted Businesses from a "New Call" to a "New Lead" to a "New Opportunity" when they sign-up and become a Member in Think Barter Network. [ Office Work ] 4. Managing all possible Customer Attraction Channels for "Think Barter" including: Paid Search, Organic Search & SEO, Social Media Platforms, Email Marketing, Affiliate Programs, and ReTargeting. [ Office Work ] 5. Managing the End User Experience and the IT System Admin & Configuration of the Barter-Software e-Marketplace for the End User side [ ] and for the "Think Barter" Website [ ]. [ Office Work ]
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King Fahd University of Petroleum and Minerals (KFUPM), Dhahran, Saudi Arabia
Mar 2000 – Aug 2005
BS (2:1), Computer Engineering