AbedAlFattah Hammoud, I am an Experienced IT Engineer skilled at IT Support, Cashless Barter Trade Networks, and Bi-Lingual English/Arabic Translation.

About

As a Senior IT Professional, I am consistently inspired by the rapidly changing IT/Tech world. Through my previous work expertise, I have developed a strong technical background, problem solving, analytical thinking, and other skills that I can now apply to new projects and assignments in the IT/Digital field. I am a Quick Learner, who thrives on working with others, always hungry to try new things, learn and experience new worlds. My goal is to explore better career opportunities in IT.

Experience

Unikomm (Riyadh, Saudi Arabia)

Dec 2021 – Present

Riyadh, Saudi Arabia

Digital Transformation Consultant

Some of the Services I am currently handling during My Work with Unikomm (Riyadh, KSA): 1. Unikomm/ServiceNow ITSM and Customer Support Operations. 2. ServiceNow Pre-Sales and Product Ownership Services. 3. ServiceNow Digital Transformation: Strategic Planning, PMO, BRM, and Enterprise Architecture. 4. Other CX, Quality Assurance, and Continual Service Improvement Services. ============================================================== 5. IT Service Desk & IT Service Management. [ Remote Online Work ]. 6. Call Centers & IVR Systems. [ Remote Online Work ]. 7. HR, Administration, Data Entry & Reports. [ Remote Online Work ]. 8. Blogging & Content Management Systems. [ Remote Online Work ]. 9. English/Arabic Translation & Content Writing. [ Remote Online Work ].

Think Barter Network (Amman, Jordan)

Jun 2020 – Nov 2021

Amman, Jordan

Business Solutions Consultant

Services I was handling during My Work with Think Barter Network (Jordan): 1. Business Solutions Consulting for Barter Trade Exchange Networks. [ Office Work ] 2. Responsible for Lead Generation, Prospecting, Cold Calling, and Qualification of New Businesses from multiple Business Sectors to Join Think Barter Network. [ Office Work ] 3. Responsible for the Internal Think Barter CRM System reporting and updating the statuses of all Targeted Businesses from a "New Call" to a "New Lead" to a "New Opportunity" when they sign-up and become a Member in Think Barter Network. [ Office Work ] 4. Managing all possible Customer Attraction Channels for "Think Barter" including: Paid Search, Organic Search & SEO, Social Media Platforms, Email Marketing, Affiliate Programs, and ReTargeting. [ Office Work ] 5. Managing the End User Experience and the IT System Admin & Configuration of the Barter-Software e-Marketplace for the End User side [ http://my.thinkbarter.net/XOB2B07/Home.aspx ] and for the "Think Barter" Website [ https://www.thinkbarter.net/ ]. [ Office Work ]

Education

King Fahd University of Petroleum and Minerals (KFUPM), Dhahran, Saudi Arabia

Mar 2000 – Aug 2005

BS (2:1), Computer Engineering

AbedAlFattah Hammoud

I am an Experienced IT Engineer skilled at IT Support, Cashless Barter Trade Networks, and Bi-Lingual English/Arabic Translation.

Skills

Languages