My name is Abhishek P Kourav, and I recently completed my Bachelor of Pharmacy from NRI Institute of Technology, Bhopal. Over the past year and a half, I’ve worked in retail and customer support roles, where I developed strong communication and problem-solving skills. I’m particularly interested in roles that allow me to interact with customers, resolve their issues, and contribute to a positive brand experience. I enjoy helping people and take pride in providing solutions that make their day easier.
My strongest qualities include my ability to stay calm under pressure, communicate clearly, and manage my time effectively. I also have a creative side, with skills in content writing and photo editing, which help me bring a fresh perspective to customer-facing roles. I’m motivated, dependable, and always open to learning new things to grow both personally and professionally."
Experience
zepto
Aug 2024 – Jan 2025
Remote
Customer support executive
I worked as a customer support executive at zepto where I used to solve the query of customer's